Refund policy

We want you to be happy with your purchase! If you're not, you can return or exchange items within 30 days of delivery.

Return Conditions

  • Items must be unused, with tags, and in original packaging.
  • Keep your receipt or proof of purchase.

How to Return

  • Email us at nazhifza78@gmail.com or use our website/contact form.
  • We’ll send you a return shipping label and instructions.
  • Don’t send items back without approval, they won’t be accepted.

Note: Return shipping is at your cost, unless the item is defective or wrong.

Return Address:
House No. 52, Street No. 10, Sector 4, HBCHS, Naval Colony,
Hub River Road, Karachi, Pakistan.

Damaged or Wrong Items?

Check your order when it arrives. If something’s wrong, contact us right away.

Items That Can't Be Returned

  • Perishable goods (like food or flowers)
  • Custom/personalized items
  • Beauty or personal care items
  • Hazardous materials
  • Sale items & gift cards

Exchanges

Need something else? Return your item and place a new order once accepted.

Refunds

  • Once we get and inspect your return, we’ll issue a refund to your original payment within 10 business days.
  • If it’s been over 15 business days, contact us

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